Privacy Policy
ConGens is committed to protecting and respecting your privacy and security.
Whenever you provide us with your personal information via our website (“Site(s)”), we will treat that information in accordance with this policy, our terms and conditions, and current UK Data Protection legislation. By using the Site and any services we offer, you agree to be bound by this policy. Please read this carefully to understand how we collect, use and safeguard your personal data. This policy may be updated periodically, so please check this page from time to time.
ConGens is a community organisation supporting adults and young people including those with disabilities, the Deaf and people from diverse ethnicities to build inclusion and more social integrated communities. If you have any questions about this privacy policy, please contact us at: congens@hotmail.com
HOW DO WE COLLECT INFORMATION FROM YOU?
INFORMATION YOU GIVE US
This may be when you contact us, register for an activity, attend an event, request support, volunteer, or use any of our services.
INFORMATION WE GET FROM YOUR USE OF THE WEBSITE
When you visit the Site, we may collect personal information such as your IP address, browser details, and information about which pages you access and when.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect may include your name, address, postcode, email address, telephone number, date of birth, and any accessibility or communication needs you choose to share with us.
HOW IS YOUR INFORMATION USED?
We may use your information to:
- Contact you about services or activities
- Process event or activity registrations
- Provide communication support
- Produce anonymised reports on service usage
- Respond to enquiries or feedback
WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to trusted third parties only when necessary to deliver a service (e.g., adding you to a mailing list or processing an event booking). We only share the minimum information required.
LAWFUL PROCESSING
Under GDPR, we rely on the following lawful bases:
- Consent
- Legitimate interest
- Contract
FUNDRAISING AND MARKETING
We may occasionally send you information about our activities or ways to support our work through donations or fundraising.
YOUR CHOICES
You can opt out of receiving communications from us at any time by contacting congens@hotmail.com or using the unsubscribe option in our emails.
To ensure we do not contact you again, we may need to retain minimal information solely for suppression purposes.
YOUR RIGHTS
Under GDPR, you have the following rights:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
KEEPING YOUR INFORMATION SAFE
We take steps to ensure your personal information is stored securely, including password protection, secure email systems and encrypted storage where appropriate.
USE OF COOKIES
When you visit the Site, we may collect information such as IP address, browser type and pages visited. Cookies help us improve your experience.
(Insert link to your Cookie Policy if applicable.)
16 OR UNDER
If you are aged 16 or under, please obtain permission from a parent or guardian before providing personal information.
TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE
As far as we are aware, we do not transfer your information outside of Europe.
COMPLAINTS
If you wish to make a complaint about how your data is handled, please contact congens@hotmail.com
REVIEW OF THIS POLICY
This policy was last reviewed in 2026 and is kept under regular review.